Frequently Asked Questions

Which mask should I buy?

When will I receive my order?

What does 24 hours shipping mean?

Are Mask Bros masks right for me?

How much is shipping?

Do you offer Free Shipping?

Can I get a discount if I buy more?

Are FFP2 Respirators certified masks?

How much alcohol is in your sanitiser?

Why have I not received my order yet?

Are the Medical 3-Ply Type IIR Masks certified?

What if I'm buying for my business?

Why is my tracking number not working?

Can I change my delivery address?

Where are Mask Bros masks made?

Can the masks be washed or reused?

What size are the masks?

Why haven't I received my refund?